Privacy Policy

This Privacy Policy describes how Janshi Karan Online Service Private Limited (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you visit or make a purchase from Neytri available at https://neytirishop.com/.

We value your privacy and are committed to protecting your personal data in accordance with applicable laws, including the Information Technology Act, 2000, its amendments, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

1. Consent to Use Information

By accessing Neytri, creating an account, placing an order, subscribing to newsletters, or submitting personal information, you expressly consent to the collection, storage, processing, and use of your information by Janshi Karan Online Service Private Limited in accordance with this Privacy Policy.

You may withdraw your consent at any time by contacting us through the details provided below. Withdrawal of consent may affect your ability to use certain services or features of the website.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Mobile number
Email address
Shipping & billing address
Payment details (processed via secure third-party gateways)
Order history

b. Automatically Collected Information

IP address
Browser type
Device information
Browsing behavior on our site (via cookies and analytics tools)

3. How We Use Your Information

We use the collected data for:

Processing and fulfilling your orders
Sending order updates and support communications
Improving our products, services, and website experience
Responding to customer queries
Marketing offers (only if you opt-in)
Detecting and preventing fraud or abuse

4. Sharing of Information

We do not sell your personal data. However, we may share your data with:

Trusted third parties such as delivery partners, payment gateways, or IT support providers
Law enforcement authorities if required by law or to protect our rights

All third parties are obligated to protect your data and use it only for the intended purpose.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

Understand website traffic and behavior
Store user preferences
Personalize content

You can disable cookies in your browser settings, but some site features may not work properly.

6. Data Security

We use reasonable security measures to protect your personal data against unauthorized access, disclosure, or destruction.

However, no online platform is 100% secure. By using our services, you acknowledge and accept this risk.

7. Data Retention

We retain personal data only for as long as necessary for business, legal, or regulatory purposes, including:

Customer account information: Until account deletion or inactivity
Order and transaction records: Up to 7 years for tax and legal compliance
Marketing preferences: Until consent is withdrawn or unsubscribed
Analytics and usage data: Up to 24 months

After the applicable retention period, data is securely deleted or anonymized.

8. Your Rights

You may request:

To access, update, or correct your data
To withdraw consent for marketing
To delete your personal information (subject to legal requirements)

To make such requests, contact us at:

📧 info@janshikaran.online

9. Compliance with DPDP Act

Janshi Karan Online Service Private Limited processes personal data in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).

Users may exercise applicable rights under the DPDP Act, including the right to access, correct, update, or erase personal data, by contacting the Company through the contact details provided in this Privacy Policy.

10. Children’s Privacy

Our website is intended for use by individuals aged 18 years and above. We do not knowingly collect data from children under 18 years of age.

If we become aware that personal information of a minor has been collected, such information will be deleted promptly.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites.

12. Grievance Officer

In accordance with applicable laws, including the Digital Personal Data Protection Act, 2023, you may contact our Grievance Officer for any concerns relating to privacy or data handling.

Grievance Officer:
Janshi Karan Online Service Private Limited

Name: Aditya

📧 Email: grievance@janshikaran.online
📞 Phone: +91 92209 14327

📍 Address:
Office No B-02, Basement A-28, Sector 4, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301.

We aim to resolve grievances within the applicable legal timeframe.

13. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

14. Contact Information

📞 Phone: +91 92209 14327
📧 Email: info@janshikaran.online

🏢 Address:
Office No B-02, Basement A-28, Sector 4, Gautam Buddh Nagar, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301.

Recently added items