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Return Policy

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Return Policy

At Janshi Karan Online Service private Limited. (“we,” “our,” or “us”), we strive to provide you with quality products and a smooth shopping experience. This Return Policy explains the conditions under which items can be returned after purchase on Neytri.

1. Eligibility for Returns

  • Returns are accepted only if the product is damaged, defective, or incorrect upon delivery.

  • We have a 7-day return policy of receiving your order.

  • The product must be unused, in its original condition, with all tags, labels, and original packaging intact.

  • A proof of purchase (order confirmation, receipt) is required.

2. Non-Returnable Items

  • Personalized or custom-made products

  • Gift cards and sale/clearance items

  • Products damaged due to misuse, negligence, or normal wear and tear

3. Return Process

  1. Contact us at 📧 info@janshikaran.online or 📞+91 92209 14327
    with your order details and the reason for return.

  2. Provide clear photos or videos of the product and packaging showing the issue.

  3. Once approved, we will provide the return address and instructions.

  4. Ship the product back to us using a reliable courier. The cost of return shipping will be your responsibility unless the return is due to our error.

4. Process for Returns, Replacements & Exchanges

  1. Contact Us at 📧info@janshikaran.online or 📞 +91 92209 14327 with your order details and reason for the request.

  2. Share clear photos/videos of the product and packaging.

  3. Once approved, we will share the return address and shipping instructions.

  4. Replacement /Exchange orders will be delivered within 7 business days

5. Inspection & Approval

  • Returned products will be inspected upon receipt.

  • If approved, your return will be processed, and you can choose between:

    • Replacement (same product or similar value)

    • Refund (processed within 7–10 business days to your original payment method)

6. Contact Information

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📞 Phone: +91 92209 14327
📧 Email: info@janshikaran.online
🏢 Address: DESK NO WSA24, B-128, FIRST FLOOR, SECTOR-2, GAUTAM BUDH NAGAR, Noida Sector 12, Gautam Buddha Nagar, Noida, Uttar Pradesh, India, 201301

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